By using this site you agree to our terms and conditions. By the way, we have very simple terms and conditions and if you have any questions that we have not covered here just drop a mail to [email protected]
You can shop on this site as a guest or as a registered user. There are many advantages in registering yourself on this site. As a registered user you’ll have access to ‘My Account’ section where complete information for all your orders are stored. You can track your orders by logging onto the site. You can also track your shipment with just one click. As a guest user you’ll not have access to these features.
Your account information is completely owned and managed by you. Your contact and order information is visible to us for fulfilling it. But we do not share this information with anyone else. In case a third party gains access to this information through illegal means like hacking we’ll not be held accountable for it. However we do NOT store any of your financial information on our site. So there is no danger to your financial information here.
Your order will be delivered only after we have received the payment for it through your choice of payment method. When your order is shipped we’ll be sending tracking information to you. Orders will be marked complete when we ship it.
Fine Art Prints
All our fine art prints are available on acid free premium artist quality canvas only. Printing is done using state of the art printing technology. This ensures your prints look as good as original and have a very long life when proper care is taken.
The size of the print includes borders on each side. These borders vary with each painting and print size. Generally they are within 1 to 3 inches on each side. This is provided so that it becomes easier for you to frame them anyway you like. The approximate printed area where the art work is printed is given below for each size of print.
- 48×48 inch print – Printed area 42×42 inch approx
- 36×48 inch print – Printed area 30×42 inch approx
- 36×36 inch print – Printed area 32×32 inch approx
- 30×36 inch print – Printed area 26×32 inch approx
- 24×36 inch print – Printed area 20×32 inch approx
- 18×24 inch print – Printed area 14×20 inch approx
- 12×18 inch print – Printed area 10×16 inch approx
All Original works available on this site are unique piece of art. They come with a certificate of authenticity which is mailed to the buyer separately after the original work has been shipped. Please note that the right to sell prints lies with the artist even after original work has been sold. The owner of the original artwork will not have the right to sell prints of the artwork.
All art works are rolled and shipped in tubes. In case you want it to be framed and shipped, then you’ll have to bear the framing and shipping charges (shipping of framed artworks is rather expensive) too. Please specify your framing requirement during checkout in the ‘Order Notes‘ section. We’ll get back to you after you have placed your order.
Generally we ship our orders using speed post service of Indian Post. Within India speed post deliveries are done in 2-5 days. Outside India Speed post deliveries take approximately 10-20 days. But in case the parcel gets stuck in customs it can take quiet a long time to reach its destination (its not a regular phenomenon). However if you want to use any other shipping services other than Indian post please let us know in the ‘Order Notes’ section during checkout. You can pay the excess shipping fees and we’ll ship using your preferred shipping service provided it is available locally.
In case you want to pick up the artwork yourself from my studio at Kalinga Nagar, Bhubaneswar, do mention the same in the ‘Order Notes’. We’ll schedule a time together when you can pick up the art work.
We pack our artwork well. Hence you should receive it safely. But in case due to unforeseen circumstances you receive a damaged art work, let us know. After a quick verification we’ll ask you to send us the artwork back. If you had ordered a fine art print, we’ll send you a new one after we have received the damaged print. In case you had purchased an original then we’ll refund you with a coupon that you can use on our site to make a one time purchase.
Please note that the artwork itself has to be damaged to qualify for an exchange or return. Any damaged to frame or any other accessory will not be considered as a damage. Exchange or Return can only be requested with seven days of receiving the artwork.
You can send a cancellation request for your order before it has been shipped (for originals) or printed (for prints). In case your print is yet to be printed or your original art work order has not been actually shipped we’ll cancel your order. To cancel your order you need send an email ([email protected]) with your order id. Please note that there is no order cancellation button for your orders in my account section. The only way to request a cancellation is by sending a mail. On cancellation we’ll refund the money back to your account within fifteen days. For orders placed outside India refund will be made in the form of a coupon.
Refunds for return and international cancellation will be made in terms of a coupon which you can use only once to make a purchase from our site. The coupon will be valid upto six months. If you do not use it within six months of issue it will expire. The coupon is transferable.
Refunds for order cancellation within India will be done back to your bank account/debit card/credit card/e-wallet.
If we are making a refund on return then the amount we have spent on shipping will be deducted from the refund amount. In case refund is being made on a cancellation before we have shipped then no amount will be deducted for shipping.
In case you made an online payment then we pay a small fee of 3%-4% to our payment gateway partner. We’ll be deducting this amount from the refund. In case you made a payment through BACS then we’ll be refunding you through a NEFT bank transfer. In this case we’ll not deduct any fees.